Safety & trust at Coupian

Every merchant is reviewed

Businesses are vetted before offers go live, and payment flows run on Stripe and Square — Coupian never sees or stores card numbers.

Reporting a problem

Shoppers can report a merchant (closed, refused a valid voucher, misleading offer, safety issue) from Help & Support. Merchants can report fraudulent voucher use or abuse from Merchant → Support. Reports go to a dedicated review queue — no account is punished just because a report exists.